Frequently Asked Questions
Everything you need to know about your Rieker comfort experience.
What makes Rieker Antistress shoes different from regular footwear?
Our footwear is specially constructed with four key properties: lightweight materials, maximum flexibility, a spacious fit for natural foot expansion, and superior shock absorption for long-lasting comfort.
How do I determine the correct shoe size?
Rieker uses European sizing. We provide a comprehensive size conversion chart on each product page to help you find the perfect fit between US and EU measurements.
What is your return policy for online orders?
We offer a 30-day return window for all unworn merchandise in its original packaging. Please ensure the tags are attached and the soles are clean to qualify for a full refund.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are Rieker shoes waterproof?
Many of our models feature the RiekerTex membrane, which is water-resistant and breathable. Please check the product description for the RiekerTex icon to ensure the specific pair meets your weather-protection needs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern financing options like Klarna to make your shopping experience seamless.